FAQ

When do I receive my defensive driving certificate?

Your certificate is mailed to you after you successfully complete the class.  You should expect to receive your certificate in the mail in about 10-14 days from the day you complete the class.  This is the average amount of time it takes to receive a certificate.  Please know that it can take up to 21 days from the day you take the class to receive your certificate.

I need my certificate ASAP, what are my options?

We can help!  There are 2 options for receiving your certificate quickly:

Option 1 – Expedited Processing ($10)

Your certificate will be processed after you complete the class and will be mailed to you the next business day.  So, if you take the class on Tuesday, your certificate will be mailed out to you on Wednesday.  If you take the class on Saturday, your certificate will be processed and mailed out the same day!  You should expect to receive your certificate in 1-3 days, but please understand that delivery of your certificate is not guaranteed.  We are guaranteeing that we will expedite the processing and mailing of your certificate, but we cannot guarantee delivery because once it leaves our hands it’s up to the post office to deliver it.

Option 2 – Courier Delivery ($25)

Your certificate will be delivered to you the next day by a courier.  You can have your certificate delivered to your home, work, or any address of your choice.  This service is available for addresses in El Paso, Sunland Park, Horizon City, Socorro, Fabens, Clint, Santa Teresa, San Elizario, Canutillo, Anthony, Vinton, and Chaparral.  If you would like your certificate delivered to an address not listed, please give us a call for a price.

How much does the class cost?

The cost of our course is $35, cash, check, or money order only.  Your meal at the restaurant is included!

There may be additional charges if you need to receive your certificate quickly, please see the answer to the question, I need my certificate ASAP, what are my options?

We do not accept credit, or debit cards due to the expense of processing this form of payment.  We try to keep our prices as low as possible.

Is my meal at the restaurant included in the cost of the course?

Yes!

How do I sign up/register for the class I want to attend?

You do not need to sign up, or register.  The only requirement we have is that you show up 15 minutes prior to the class you want to attend so that you can fill out paperwork.  If the class you want to attend starts at 4pm, make sure to show up by at least 3:45pm.  Please don’t show up late, because we won’t be able to let you in (this is a requirement by the state of Texas).

Do you offer classes online?

Yes, you can take an online defensive driving course through our affiliate, IDriveSafely, by clicking hereIDriveSafely is the #1 online defensive driving school for Texas traffic ticket dismissal.

If you received your traffic ticket in another state, click here to take an online course from IDriveSafelyIDriveSafely offers the most online courses, with the most options, in the most states.

There is a mistake on my certificate, how can I get it corrected?

Please call us at 915-585-8300.  Please select option # 7.

How do I get another copy of my certificate? (It never arrived in the mail, it arrived damaged, or I lost it)

Please call us at 915-585-8300.  Please select option # 7.

Are you licensed?

Yes, we are licensed by the Texas Department of Licensing and Regulation to offer defensive driving classes to dismiss your Texas traffic ticket and/or to get you a discount on your car insurance premium.

If you received a traffic ticket in another state like New Mexico, or Arizona you will need to check with the court first to see if you can take a Texas defensive driving class to satisfy their defensive driving requirement.  We are only licensed for Texas.  To the best of our knowledge there are no other in-person local defensive driving schools that are licensed for any other state than Texas.

Based on our past experience, courts in other states do sometimes allow a driver to complete a Texas based defensive driving course to meet the defensive driving requirement, but again, you should check with the court prior to taking our class.

If the court doesn’t allow you to take a Texas defensive driving class you’re going to have to end up taking the class in that state, or online.  Click here to take an online defensive driving course with our affiliate, IDriveSafelyIDriveSafely offers the most online courses, with the most options, in the most states.

Do I need a driving record, where do I get it?

Most of the time, yes.  Check the paperwork you received from the court, or call them directly to discuss your specific situation. For instructions on ordering your driving record, click here.

I got a ticket in another state, can I take your class to dismiss it?

Maybe.  Based on our past experience, courts in other states do sometimes allow a driver to complete a Texas based defensive driving course to meet the defensive driving requirement, but you should check with the court prior to taking our class.

If the court doesn’t allow you to take a Texas defensive driving class you’re going to have to end up taking the class in that state, or online.  Click here to take an online defensive driving course with our affiliate, IDriveSafelyIDriveSafely offers the most online courses, with the most options, in the most states.

I got a seatbelt ticket, do you offer the seatbelt class?

No, but you can take an online seatbelt course through our affiliate, IDriveSafely, by clicking here.

What if I don’t have a driver’s license, or mine is suspended; can I still take the class?

Yes.  If your license is suspended, or expired that’s okay, please bring it with you.  If you don’t have a license please bring any type of picture ID with you so that we can verify your identity.